Privacy Policy

1. Introduction

Welcome to Goldenbet Casino. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with Australian privacy laws and international data protection standards.

By accessing and using Goldenbet Casino, you consent to the data practices described in this policy. Santeda International B.V., operating under Curacao Gaming Authority license OGL/2024/1798/1048, is the data controller responsible for your personal information.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information: Name, email address, phone number, date of birth, and residential address when you register an account.
Payment Information: Deposit and withdrawal details including payment method, transaction history, and cryptocurrency wallet addresses.
Technical Data: IP address, browser type, device information, operating system, and usage patterns.
Verification Documents: Government-issued ID, proof of address, and payment method verification for KYC compliance.

3. How We Use Your Information

We use the collected information for the following purposes:

Creating and managing your casino account
Processing deposits and withdrawals
Verifying your identity and preventing fraud
Providing customer support and responding to inquiries
Sending promotional offers and bonus notifications (with your consent)
Complying with legal and regulatory obligations
Improving our website, services, and user experience

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

Payment processors to facilitate transactions
Game providers to deliver casino services
Regulatory authorities as required by law
Identity verification services for KYC purposes
IT service providers under strict confidentiality agreements

5. Data Security

We implement industry-standard security measures including SSL encryption, firewalls, and secure data storage to protect your information. Access to personal data is restricted to authorized personnel only. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at [email protected].

7. Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: October 2026