Responsible Gaming
Our Commitment to Responsible Gaming
At Goldenbet Casino, we believe gambling should be an entertaining and enjoyable activity, not a source of harm. We are deeply committed to promoting responsible gaming and providing our players with the tools and resources they need to stay in control of their gambling behavior.
Operating under Curacao Gaming Authority license OGL/2024/1798/1048, we adhere to strict responsible gaming standards and work closely with leading organizations to ensure player protection.
Player Protection Tools
We offer a range of tools to help you manage your gambling activity:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you can fund your account.
- Loss Limits: Restrict the maximum amount you can lose within a specified period.
- Session Time Limits: Set limits on how long you can play in a single session, with automatic logout when the limit is reached.
- Wager Limits: Control the total amount you can wager over a defined period.
- Cooling-Off Period: Take a short break from gambling, ranging from 24 hours to 30 days, during which your account is temporarily suspended.
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing your account and all gambling services.
To activate any of these tools, contact our support team via live chat or email at [email protected].
Recognizing Problem Gambling
It is important to recognize the signs of problem gambling. If you or someone you know exhibits any of the following behaviors, help is available:
- Gambling with money you cannot afford to lose
- Chasing losses or increasing bets to recover previous losses
- Neglecting work, family, or social obligations due to gambling
- Lying about or hiding gambling activity from loved ones
- Borrowing money or selling possessions to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Using gambling as an escape from personal problems
Self-Assessment
Ask yourself these questions honestly. If you answer yes to one or more, you may have a gambling problem:
- Do you think about gambling when you should be doing other things?
- Have you ever tried to stop gambling but could not?
- Do you gamble to escape worries or troubles?
- Do you gamble until you lose all your money?
- Have you ever lied about your gambling to family or friends?
Support Organizations
If you need help with gambling-related issues, the following organizations provide free and confidential support:
- BeGambleAware - www.begambleaware.org - Practical advice and support for anyone affected by gambling
- Gambling Therapy - www.gamblingtherapy.org - Online support and resources for problem gamblers
- GamCare - www.gamcare.org.uk - Free information, advice, and support
- Gamblers Anonymous - Peer support meetings for those struggling with gambling addiction
Underage Gambling Prevention
Goldenbet Casino strictly prohibits anyone under the age of 18 from registering or playing on our platform. We verify the age of all new players during the registration process. If you have children, we recommend using parental control software to prevent access to gambling websites.
Our Responsibilities
We take our responsibility to players seriously and are committed to:
- Providing clear information about the risks of gambling
- Offering effective self-help tools for players
- Training our staff to identify and assist problem gamblers
- Not targeting vulnerable individuals with marketing
- Supporting research into problem gambling
- Collaborating with responsible gambling organizations
Last updated: October 2026
